Shipping
We ship exclusively FAN COURIER (only for Romania).
Returns
We accept returns within 14 days of receipt. The customer is responsible for return shipping costs. Returns received outside the above time frame are not to be accepted.
Please send the return exclusively via a courier service (not via the national postal service) — packages sent by post are not collected and will not reach us.
www.pnkcasual.ro will only accept returns of non-faulty items that are in their original condition, have not been worn, altered or washed, with all tags attached AND in its original packaging.
The return address is:
82 Baicului Street, 4th floor
Bucharest, Romania
PINK FASHION
If a refund is required, a time frame of 14 days should be calculated for the receipt of your returned merchandise and the return/refund process. The refund will be made by bank transfer to the IBAN account provided in the return form.
Please note that shipping costs will not be refunded.
For any further questions regarding our returns, please contact us at
orders@pnkcasual.com
